Let me tell you: Lianneng Metallographic Experimental Equipment Nanjing Co., Ltd. (referred to as Lianneng Metallographic Company) is a authorized and designated agent for Leica microscopes in Zhejiang region. It is responsible for all pre-sales and after-sales services for industrial Leica microscope users in universities and research institutes in Zhejiang region, as well as the supply of Leica microscope instruments, equipment, components, etc. Congratulations, we have found the authorized and designated agent of Leica Microscope in Zhejiang, Chain Metallography Company!
I have a question. If you want to purchase a German original imported Leica microscope, would it be better to contact Leica directly or an authorized agent of Leica?
Everything is great! But each has its own focus, and you can choose according to your own needs and priorities!
How can you say that? The editor will provide you with a rough analysis from the following five aspects for your reference!
Firstly, the service capabilities of Leica microscope agents have been rigorously evaluated and verified:
It is not an easy task for a company to become an authorized agent of Leica. Leica has a very strict agent management system, which requires strict screening and review, as well as the financial credit, pre-sales and after-sales technical service level, and marketing ability to market Leica microscope equipment. In addition, there is only one authorized agent in a certain industry in each region, Ensure that the marketing scope between authorized agents is not duplicated, avoid internal competition, and harm the interests of both supply and demand parties. Therefore, once you contact Leica agents in the industry in your region, you can rest assured to order Leica microscopes and other related products, ensuring that they are imported from Leica in Germany, ensuring that the price is fair, and ensuring that pre-sales and after-sales services are the same as those provided by Leica company!
Secondly, Leica microscope agents are geographically close to users:
Leica Microscope's headquarters in China is located in Shanghai, with several key cities having separate offices. For both the headquarters and each office, they need to serve all users in their jurisdiction, with a wide range of user fields and a wide coverage area. To achieve complete and meticulous service, it is necessary to rely on the strength of regional agents to effectively break down pressure and improve service quality and level.
Authorized agents in each region are responsible for all affairs of users in the authorized area, are close to users, and have clear industry division of labor, stronger professionalism, and more targeted. And we implement a customer manager responsibility system, with dedicated personnel responsible for each user. Our comprehensive and thoughtful service is truly exclusive to our agents.
Thirdly, the supply channels for Leica microscope equipment are uniformly controlled by Leica:
Leica microscope equipment sales all implement a project reporting system. Projects without project reporting have no channels to sign import orders from German Leica company. Therefore, if agents want to supply users, they must first conduct project reporting in advance. Import orders can only be signed after being reviewed one by one according to the reporting items, which is without any errors. It not only avoids counterfeit goods, but also ensures that the price of equipment ordered by users is fair and reasonable.
Therefore, the supply channels for Leica microscope agents are controlled by Leica Company, making users more worry free!
Fourthly, Leica provides standardized training on technical services and marketing:
Leica Company provides regular training to agents, covering various aspects such as instrument and equipment application, marketing, equipment installation, maintenance, and upkeep. It almost embeds Leica's entire service system deeper into the agent's service system, ensuring that the service quality is consistent with Leica Company. The agent will combine their own advantages to build a more comprehensive and effective service system.
Of course, all of these must be achievable by relatively mature agents, and new agents may still have some shortcomings that require continuous improvement to achieve user satisfaction.
Fifth, agents are subject to real-time supervision and assessment mechanisms of Leica Company:
Leica has a monitoring mechanism and rigid assessment indicators for the management of agents, which supervise and urge agents to continuously improve their work methods and service levels, in order to ensure the interests of users to a greater extent.
If an agent wants to continue obtaining the agency rights of Leica Microscope, they must comply with the rules. Otherwise, Leica can withdraw the authorization at any time, which is a sharp sword hanging high on the agent's head. If they are unable to handle it, they will be cut off at any time. By then, if they want to make a comeback, they may have no chance.
In summary, you must have a clear understanding of the role of Leica agents, and if you want to order Leica microscopes, you naturally know who to look for.
If you are a user of a university or research institute in Zhejiang Province, you should directly contact Chain Metallography Company! The company's contact information and other information chains can be found on the official website, and you can also directly contact customer service online.